Archive for December, 2015

PostHeaderIcon Customer Service is Customer Experience

It’s incredible to be able to witness so much change in technology and to be a part of that change. To see how society itself reacts, incorporates the changes into itself so that individuals themselves are changed along with it. Even as something as renting limousine services from www.limoservicemississauga.org/party-limo.html have completely changed. There was a time when we would call in order to find out information about the prices, rates and to order a limousine for our needs. Now? We can check the website. We can access the app. Companies like Uber take it one step further by allowing us to directly order a driver in real time to suit our needs.

The service industry is only going to continue to be changed in this manner. All we have to do is look at the current changes that have been made to get a clearer idea as to how it might continue progressing. Read the rest of this entry »

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